- Successfully elicited business requirements from business stakeholders and project sponsors by facilitating workshops and interviews.
- Oversaw the documentation of business processes to ensure synergy between requirements and solutions as well as the work culture of the organisation.
- Collaboratively developed technical AWS solutions with the Enterprise and Solutions Architecture team.
- Created visual mock-ups to translate how requirements could be converted into solutions.
- Supported the project team by monitoring and communicating progress, risks and mitigations while coordinating stakeholder expectations and managing end user adoption of solutions.