27 June 2022



  • Successfully provided Business Analysis support for an international Salesforce implementation. This included gathering requirements, documenting and presenting these to the change group and then prioritising in the product backlog, when accepted.
  • Managed the launch of a new operating company in North America, from carrying out effective Business Analysis duties, architecting the solution and Project Managing the implementation.
  • Provided effective Salesforce support and training to business stakeholders and the development team in Mumbai.
  • Successfully setup and ran a Data Council to ensure the consistency of records, when all international operating companies’ data was loaded into Salesforce.